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Tourism Workforce Development

Don’t become extinct, ensure your future business success! Hone your business and work skills with resources and training designed specifically for the tourism industry in the Canadian Badlands region. To encourage travel to and through the province of Alberta and to support a skilled tourism labour force, Red Deer College, Medicine Hat College, Olds College, Lethbridge College, Canadian Badlands Ltd, and Rural Alberta Development Fund are excited to offer the following training and resources:

On-line:

Lethbridge College has on-line courses in Communication, Business & Grant writing, Computing, Web Design, Sales, and more as well.

eCampus Alberta is a consortium of 15 Alberta colleges and technical institutes that was established to facilitate greater access to high quality online learning opportunities.

Customer Service Excellence:

This comprehensive program that was designed by Lethbridge College and Canadian Badlands Ltd. looks at the role of customer service, and also addresses the specific needs of service providers in the Canadian Badlands. In this course, you will explore 5 key areas of customer service and will be relate the course content to your own unique role as a service provider within the Canadian Badlands. Each area of interest is represented in a separate module.

As you work through the course content, take this opportunity to learn more about others who work within the Canadian Badlands and about the attractions and communities here. The more you know about what the area has to offer, the better service you may provide to the customers and tourists who visit us.

To register for this exceptionally priced course ($25), contact Canadian Badlands Ltd. at 403-823-7741 or support@canadianbadlands.com

Resources:  

Hire a Terrific Employee – advertise your job openings through community colleges & learn about upcoming job fairs.

Find the Right Training – a comprehensive inventory of training available in the Canadian Badlands region.

Staffing Shortages? – the How To Guide on Immigration & Temporary Foreign Workers.

Retain Your Best Employees – keep your valued staff with you by meeting their needs.

Be a Great Manager – learn how to advance your skills at coaching & mentoring your employees.

The Volunteer Solution – find out how to get & keep the volunteers that will benefit your business.

Financial Assistance – take advantage of wage subsidy programs to help you with new hires. 

Tourism Product & Services Guide – enrich guest experience & generate increased revenues through prolonged stays, return visits, and new visitor traffic.

To learn how more about these resources and programs go to  www.rdc.ab.ca/tourism_development